Privacy Policy

To assure the Users of this Service that the protection of their privacy is particularly important to us, and to provide them with information regarding the personal data collected by the Service, the purpose of its collection, and the use of cookies, we present this privacy policy.

We guarantee privacy protection at a level at least equivalent to the standards specified in the applicable legal regulations, particularly in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the "GDPR"), the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2013.1422 as amended), the Act of 29 August 1997 on the protection of personal data (Journal of Laws 2015.2135 as amended), and the Act of 16 July 2004 – Telecommunications Law (Journal of Laws 2014.243 as amended). Data will be processed during the period in which a complaint or lawsuit may be filed, as well as for the period during which the Administrator is obliged to process data under statutory requirements. Data processed for the purposes of direct marketing of our products and services will be processed until the Client objects to such processing.

1. Objectives of the Adopted Privacy Policy and the Use of Cookies on the Website

1.1. This Privacy Policy and the use of cookies regulate the principles of processing personal data, collecting, and using information about users on the website in the domain www.walterherz.com (hereinafter referred to as the "Service"). It has been created and adopted by Walter Herz sp. z o.o. The data controller is Walter Herz Sp. z o.o., headquartered at ul. Chłodna 51, 00-867 Warsaw.

1.2. The Administrator processes your personal data for the following purposes:

Execution of orders and contracts carried out by the entity,
Fulfillment of legal obligations imposed on the entity,
Communication related to the handling of inquiries, orders, and contracts offered by the entity (telephone contact, email, contact form on our website, etc.),
Handling complaints or any other claims,
Analytical or statistical purposes,
Sending marketing content to you (providing marketing communication based on cookies, analytical data, and direct marketing).

1.3. By selecting the option "I want to receive the e-mail Newsletter" (You consent to receive commercial information via electronic communication sent by www.walterherz.com and to the use of email communication for marketing purposes), the User's personal data will also be processed by the Service for the purpose of providing information about offers and delivering newsletters containing offer information. Providing personal data is voluntary.

1.4. We inform you that the Service may contain links allowing access to other websites managed by other administrators when clicked. The Administrator of this Service has no influence over the privacy policies or cookie usage policies conducted by these administrators and is not responsible for them. Therefore, we urge Users to review the privacy policies and cookie usage policies of these websites.

2. Data Collected About Users on the Service, Including Personal Data, Methods of Use, and User Rights

When visiting our Service, user data may be shared in two ways: passively and actively.

2.1. Passively collected data is information automatically recorded by the service: anonymous information regarding the User's visit time, IP address, URL address, browser type (so-called system logs), number of visits, device data, browser language, and operating system type. Automatically collected data is analyzed for statistical purposes using the standard Google Analytics solution. This tool operates based on so-called cookies and does not provide data that allows for User identification. Google's privacy policy is available at https://www.google.com/intl/pl/policies/privacy/. The data collected as described above is stored solely for the purpose of assisting in the administration of the Service, enabling its efficient operation, and using user-friendly solutions. We ensure that this information is not disclosed to anyone other than those authorized to administer the Service.

2.2. Data collected by the Service also includes data actively provided by the User.

2.2.1. To take advantage of consultations, the User can, on a one-time basis, without prior registration and login, complete the contact form by providing the following information: name, surname, email address, company name, and phone number. The data will be processed for the time necessary, but in any case, no longer than until the User objects.

2.2.2. The Service allows contact with relevant departments of the Service via a contact form or phone. By contacting us in one of the aforementioned ways, you provide an email address and/or phone number. This data is used solely for contact purposes, i.e., to respond to a question asked by the User.

2.2.3. The Service allows subscription to a newsletter by clicking the "subscribe to newsletter" option. By subscribing to the newsletter, the User provides data such as an email address. This data is used only for sending the User our bulletin or newsletter.

2.3. The User has the right at any time to access the data processed by the Administrator, to request its modification, and to request its deletion. To do so, please send a request to [email protected].

2.4. The User can unsubscribe from the newsletter or subscription at any time. This can be done independently via the "Unsubscribe from newsletter" option available in every message sent by the Service as part of the Newsletter.

3. Cookies and Their Use

While using the Service, cookies are stored on the User's end device. Our cookie policy is available at https://walterherz.com/pl/polityka-cookies.

4. Security

The User's personal data is stored in a database with technical and organizational measures in place that ensure the protection of processed data, in accordance with the requirements specified by personal data protection laws, particularly in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the "GDPR"). As well as in the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2013.1422 as amended), the Act of 16 July 2004 – Telecommunications Law (Journal of Laws 2014.243 as amended). The Service uses technologies and procedures for personal data protection that ensure the appropriate protection of Users' privacy. Only individuals authorized by the data administrator have access to the database.

5. Changes to the Privacy Policy

Changes to the privacy policy will only be made to enhance privacy protection standards or to adapt the policy to legal requirements. Each time, the User will be informed of the change in a notice sent to the email address, if the User has consented to be contacted in this way.

6. Rights Under the GDPR

In accordance with the GDPR – General Data Protection Regulation of 27.04.2016, the User has the right to:

Delete their data
Restrict the processing of their data
Remain anonymous
Access their data and receive a copy of it
Transfer their data
Object to data processing
Correct their data
File a complaint with the supervisory authority – the President of the Personal Data Protection Office
Be informed about data breaches

Data will not be transferred to a third country or any international organization. In accordance with Art. 4(4) GDPR, data may be profiled.

7. Contacting the Administrator and Reporting Irregularities

Any irregularities, comments, or requests regarding the privacy policy should be reported to the following address: [email protected]. We ensure that each report will be reviewed and responded to at the email address provided in the report.

In case of irregularities related to the processing of personal data, the Client has the right to report violations to the President of the Personal Data Protection Office.

Please fill The form and we will do everything for you

Pursuant to Article 13 (1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data on the free movement of such data, and repealing Directive 95/46/EC (GDPR), we provide the following information.
1. Your data is administered by the company under the business name Walter Herz Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw (00-867, at ul. Chłodnej 51, entered in the Register of Entrepreneurs of the National Court Register (KRS) under KRS number 0000435904, Tax Identification Number (NIP) 5272684601, Business Registry No. (REGON) 146346389, the registration files of which are kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register.
2. Your personal data will be processed under Article 6 (1) (a) of the GDPR (a voluntary consent to the processing of data) for the purpose of establishing contact with you.
3. Your personal data will be stored during a six-month period.
4. You have the right to access the content of your personal data, the right to correct it, delete it, restrict the processing thereof, the right to withdraw consent and the right to transfer data.
5. You have the right to file a complaint with the supervisory body if you conclude that the processing of your personal data breaches the provisions of the GDPR.
6. Provision of personal data is a prerequisite for Walter Herz Spółka z ograniczoną odpowiedzialnością Sp. k. to establish contact with you. You provide personal data voluntarily, however, if you fail to provide personal data, it will be impossible for Walter Herz Spółka z ograniczoną odpowiedzialnością Sp. K. to establish contact with you.
7. Your personal data will not be processed in an automated manner and it will not be profiled.

1. I give a consent to the processing of my personal data, i.e. my e-mail address, by the data administrator, i.e. the company under the business name Walter Herz Spółka z ograniczoną odpowiedzialnością Sp. k. with its registered office in Warsaw (00-838), at ul. Prosta 32, entered in the Register of Entrepreneurs of the National Court Register (KRS) under KRS number 0000435904, Tax Identification Number (NIP) 5272684601, Business Registry No. (REGON) 146346389, the registration files of which are kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, for the purpose of enabling Herz Spółka z ograniczoną odpowiedzialnością Sp. k. to establish contact with me.
2. I provide my personal data voluntarily and I represent that the data is accurate.
3. I have read the content of the information clause, including the information on the purpose and methods of processing personal data and the right to access the content of my data as well as to correct, delete it, restrict the processing thereof, the right to withdraw the consent and the right to transfer data.